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Support

Elliot Forbes ⏰ 3 Minutes 📅 Apr 14, 2017

If you have any issues or require my assistance with anything, please reach out to me at support@tutorialedge.net and I will get back to you as soon as possible!

Frequently Asked Questions

This is a list of answers to some of the frequently asked questions from our users. If you aren’t able to find an answer to your question here then please feel free to reach out to support@tutorialedge.net.

Who Are You?

My name is Elliot Forbes and I’ve been running this site for nearly 6 years now. It started off being a side-hobby where I would push myself to learn and blog about new tech as it came out. In time, the focus narrowed on Go content and it has somehow evolved into what the site is today.

I’m a full-time Software Engineer who has previously worked at JPMorgan Chase and now my focus is on helping Curve build their startup as a Go Engineer.

If you’d like to get in touch for any reason then you can reach out to me directly:

How Often is TutorialEdge Updated?

We try and push out new content at least once a week. Given it’s still an incredibly small team writers including myself and the odd guest writer or two, it’s difficult trying to maintain the site in a sustainable fashion between work and my personal life.

In the future, I am planning on adding a few more names and faces to the team in a more consistent capacity and this will invariably help with update cadence.

Do We Offer Group Discounts / Business Discounts

We do! If you have questions about group/business discounts then please get in touch - support@tutorialedge.net

Premium Subscriptions

TutorialEdge is just starting it’s journey offering premium accounts. As with all new services, their may be issues which impact your satisfaction with the site.

Managing Your Subscription

If you want to manage your subscription, you can find the link to the billing portal on your profile page at the bottom right. This will redirect you to Checkout’s billing portal and from there you will be able to manage your subscriptions.

Money Back Guarantee

We aren’t looking for short-term gains. Our goal is to build a premium learning platform that everyone can enjoy and find value in and we’re happy to offer a money-back guarantee if you are unsatisfied with our service in any way.

We’d love to hear why the service wasn’t up to your expectation so that we can improve the service going forward. If you don’t have any feedback to give and just feel the service wasn’t right, we offer a money-back guarantee on all purchases in the last 7 days.

If for any reasons you feel that you aren’t satisfied with the service then please reach out to support@tutorialedge.net.